PRIVACY POLICY – AUTHENTIC EDINBURGH TOURS
Authentic Edinburgh Tours Privacy Policy
Our contact details
Name: Gains Murdoch
Address: 3/16 North Werber Park
Phone Number: +447596135674
E-mail: [email protected]
The type of personal information we collect
We currently collect and process the following information:
- Personal identifiers, contacts and characteristics (for example, name and contact details) which can include phone numbers, email addresses and potentially home/business addresses.
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- To request tour options for tours and provide contact information once booked.
We use the information that you have given us in order to contact potential customers, payment will be handled through an external booking system.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information is:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us at [email protected]
How we store your personal information
Your information is securely stored.
We keep personal information such as names, email addresses, phone numbers for up to six months (provided the tour has by that point already taken place). We will then dispose your information by deleting their data].
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification
– You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure
– You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing
– You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability
– You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at at [email protected] if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at Authentic Edinburgh Tours.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk